Transwest Air offers freight services to all the communities we serve.
Regulations regarding the transportation of live animals
All animals travel in the cargo hold of the aircraft. Due to the limited space in the cabins of our aircraft and the possibility of allergic reactions, animals will not be transported in the cabin area. The only exception is for registered special service animals that assist customers with a disability, provided they have a registered training certificate.
All animals must be transported in an approved hard shell carrier, supplied by the owner. Transwest Air has approved individual dog and cat kennels, and, if necessary, passengers may use one of these to transport their pet (for an additional charge), provided that notice is given at time of booking that the kennel is needed.
Live animals can travel one of two ways:
Live animals must be sent prepaid, and cannot be sent collect. Notification that you are transporting a live animal must be done when booking your ticket with the Transwest Air agent.
Requests to use the Transwest Air animal kennel must be made at least 24 hours in advance, to ensure a kennel is available at your point of departure. Transwest Air cannot guarantee the availability of the kennels. They are offered on a first come-first served basis.
Please note that animal travel may be limited, and/or refused due to any of the following:
It may be necessary for you to modify your travel plans and reservation to accommodate your pet.